Privacy Policy

Privacy Policy

Last updated: 11/12/2025

At Hostego, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our hostel delivery and services platform.

Information We Collect

We collect the following types of information:

  • Name and contact information
  • Hostel room number and address
  • Order history and preferences
  • Payment information
  • Device information and location data (for delivery purposes)
  • Communication records with our support team

How We Use Your Information

Your information helps us to:

  • Process and deliver your orders
  • Verify your identity and hostel residency
  • Send important updates about your orders
  • Improve our services and user experience
  • Ensure efficient delivery to your hostel room
  • Prevent fraud and maintain security

Data Security

We implement strong security measures to protect your data:

  • Encrypted data transmission
  • Secure payment processing
  • Regular security audits
  • Limited access to personal information
  • Secure data storage systems

Information Sharing

We may share your information with:

  • Delivery partners (only necessary details for delivery)
  • Payment processors for transaction handling
  • Service providers who assist our operations
  • Law enforcement when required by law

We never sell your personal information to third parties.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

Contact Us

If you have questions about this privacy policy or your data, please contact us at: hanumat@hostego.in

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